Cancellation Policy

Workshop/Class Refund & Cancellation Policy

Rivers Edge understands that schedules can change and despite a registrant’s best intentions they may not be able to attend a workshop. If a registrant is unable to attend the workshop, they can have an alternate person attend in their place. If a substitute cannot be found, we will accept cancellations and issue refunds under the following conditions:

The cancellation deadline is no more than 3 days before a workshop. We must be notified by emailing: info@riversedgeart.ca or phone 519-505-0468.

Registration fees will be fully refunded if the registrant cancels prior to the 3 day cancellation deadline.

Policies:

If we cancel a workshop for any reason, all registration fees will be fully refunded, or you can apply the amount paid towards a different Rivers Edge class.

No refunds will be provided if the registrant is a “no-show” at the workshop.

No refunds will be provided to registered participants if they miss one or more in a series of classes.

Rivers Edge does not offer “make-up” classes for missed sessions in a series of classes.

Weather:

If you are unable to attend a class because of hazardous road conditions due to bad weather, you have the option of a full refund or using the amount paid towards another Rivers Edge class.

Some exceptions may apply at Rivers Edge’s discretion.